Symptom
- When starting Lumira 1.3X, with no internet connection, the home page will display a 404 no internet access error
Environment
- SAP BusinessObjects Lumira Desktop 1.3X
Reproducing the Issue
- Open Lumira 1.3X with no internet
- See error message on home page
Cause
-
In Lumira Desktop, the home screen is in fact a browser window, pointing to an external SAP web page.
Resolution
-
To render this page, Lumira Desktop needs a connection to the internet.
-
The two cases where this might become a challenge is when the machine is not physically connected to the internet, or when the proxy settings are not configured correctly in Lumira.
-
As of 1.X, this URL is hardcoded into the product, and cannot be modified.
Keywords
Lumira 1.3X, internet access , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem
Product
SAP Lumira, desktop edition 1.0