Symptom
Lumira Desktop is encountering a series of errors like the following examples;
- Unable to load up the preferences screen.
- When trying to change connection URL, it will state Adminsitrator Rights are needed.
Environment
- Lumira Desktop Client 1.31
Reproducing the Issue
- Unable to load up the preferences screen.
- Start up the Lumira Desktop Client
- Go to File.
- Click on Preferences.
- The Preferences screen doesn't load.
- When trying to change connection URL, it will state Adminsitrator Rights are needed.
- Start up the Lumira Desktop Client.
- Go to Connection to BI Launchpad.
- Try to change the connection URL.
- Will be unable too as it will state Administrator Rights are needed.
Cause
This is caused by a corruption within the .sapvi folder.
Resolution
Delete the .sapvi folder located here
- C:\Users\<username>\.sapvi
Once deleted, Lumira will reform the cache and will work as intended.
Keywords
KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem
Product
SAP Lumira, desktop edition 1.0