SAP Knowledge Base Article - Preview

2576475 - BP search not working on configured Account Search for First Name & Last Name

Symptom

You log onto the CRM Web UI and click on Account Search --> Search Accounts

Select First Name & Last Name in the Search parameters. Enter the First & Last name of a Business Partner, and click Search, however the search does not return the BP.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

MC_NAME1, MC_NAME2, RS_NAME2, BP Account Search , KBA , CRM-MD-BP , Business Partners , Problem

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