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SAP Knowledge Base Article - PreviewSymptom
You have checked the box "For hard-bounced e-mails due to invalid address, assign task to account owner", but no Activity Task is assigned to the Account Owner when an email bounces.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Campaign; Bounce; Task; Account; Notification; BTM , KBA , LOD-CRM-MKT-CAM , Campaigns , How To
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