SAP Knowledge Base Article - Preview

2576505 - "For bounced emails, assign task to account owner" Is Not Working on Campaigns

Symptom

You have checked the box "For bounced emails, assign task to account owner", but no activity task is assigned to the account owner when an email bounces.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Campaign ; Bounce ; Task ; Account ;  Notification ; BTM , KBA , LOD-CRM-MKT-CAM , Campaigns , How To

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