SAP Knowledge Base Article - Public

2576563 - SAML Configuration Issues with Custom IDP in SAP Analytics Cloud (BOC)

Symptom

Security Assertion Markup Language Configuration Issues with Custom Identity Provider in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

2506765 - HTTP Status 422 - Unable to verify login context in SAP Analytics Cloud

2482920 - SAML Single Sign On setting cannot be reverted back to the deafult SAP Cloud ID in SAP Analytics Cloud

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Successfully configure a Custom SAML Identity Provider in SAP Analytics Cloud
  2. Successfully authenticate for some time with a Custom SAML Identity Provider in SAP Analytics Cloud
  3. Attempt to make a change to SAML configuration (New User, Update Certificate, Change Identity Provider)
  4. Notice the workflow fails

Cause

Settings were inadvertently changed on the back end.

Resolution

For new users created between November 30, 2017 and December 8, 2017 that failed to activate:

  1. Connect to SAP Analytics Cloud tenant as the System Owner
  2. Select “Security > Users” from the “Main Menu”
  3. Select the row for the affected user
  4. Click "Resend Invitation Email"

For failures with Dynamic User Creation:

  1. Connect to SAP Analytics Cloud tenant as the System Owner
  2. Select “System > Administration” from the “Main Menu”
  3. Click “Security”
  4. Click “Edit”
  5. Check “Dynamic User Creation” under “Step 3: Choose a user attribute to map your identity provider”
  6. Click “Save”

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, SAML, IDP, authentication, security, login, change, certificate, roll back, rollback, revert , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

Product

SAP Analytics Cloud 1.0