Symptom
While trying to search for process instances in NetWeaver Administrator in Manage Processes application, the processes are not listed and you get the following error message:
Error occurred while processing the request. Log entries are created with ID: ...
The following entry can be seen in the Default trace file:
Retrieval of Process instance details in 'Manage Process' has failed.com.sap.glx.process.exception.TechnicalProcessException:com.sap.glx.arch.pm.query.ArchQueryException: Contact support.
The following entry can be seen in the TSHW trace:
I/O problem occurred when executing Archiving Command indexdescribe
Exception in getting result from the Mbean method fetchProcessInstanceInfos.[Ljava.lang.StackTraceElement;@6da9e8c0
[EXCEPTION]
com.sap.glx.process.exception.TechnicalProcessException: com.sap.glx.arch.pm.query.ArchQueryException:
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.handleAdvanceQuery(SAP_ITSAMGalaxyProcessManagerImpl.java:324)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.fetchProcessInstanceInfo(SAP_ITSAMGalaxyProcessManagerImpl.java:180)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerWrapper.invoke(SAP_ITSAMGalaxyProcessManagerWrapper.java:414)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:819)
...
Caused by: com.sap.glx.arch.pm.query.ArchQueryException:
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.retrieveArchivedProcessInstanceInfo(SAP_ITSAMGalaxyProcessManagerImpl.java:490)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.retrieveProcessInstanceInfoWithActiveAndArchived(SAP_ITSAMGalaxyProcessManagerImpl.java:425)
at com.sap.glx.nwa.pm.SAP_ITSAMGalaxyProcessManagerImpl.handleAdvanceQuery(SAP_ITSAMGalaxyProcessManagerImpl.java:314)
... 93 more
Caused by: com.sap.glx.arch.pm.query.ArchQueryException:
at com.sap.glx.arch.pm.query.ArchProcessManager.getProcessInstanceInfos(ArchProcessManager.java:222)
at sun.reflect.GeneratedMethodAccessor2512.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
...
Caused by: com.sap.glx.arch.query.ArchBaseQueryException: Cannot create session for XML DAS processing
at com.sap.glx.arch.query.ArchQueryManager.createIndexQuery(ArchQueryManager.java:94)
at sun.reflect.GeneratedMethodAccessor2513.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
...
Caused by: com.sap.glx.arch.commands.ArchCommandException: I/O problem occurred when executing Archiving Command indexdescribe
at com.sap.glx.arch.commands.ArchCommandsManager.propagateIOError(ArchCommandsManager.java:214)
at com.sap.glx.arch.commands.ArchCommandsManager.isPropertyIndexExistent(ArchCommandsManager.java:272)
at com.sap.glx.arch.commands.ArchCommandsManager.verifyPropertyIndex(ArchCommandsManager.java:184)
...
at com.sap.glx.arch.query.ArchQueryManager.verifyIndexStructure(ArchQueryManager.java:50)
at com.sap.glx.arch.query.ArchQueryManager.createIndexQuery(ArchQueryManager.java:83)
... 154 more
Caused by: java.io.IOException: response_code=401
at com.sap.archtech.archconn.commands.AbstractArchCommand.execute(AbstractArchCommand.java:275)
at com.sap.glx.arch.commands.ArchCommandsManager.isPropertyIndexExistent(ArchCommandsManager.java:245)
... 190 more
Read more...
Environment
- SAP NetWeaver 7.3
- SAP Enhancement Package 1 for SAP NetWeaver 7.3
- SAP NetWeaver 7.4
- SAP NetWeaver 7.5
Product
Keywords
No process instance exists for the current selection, admin, BPM, process instances , KBA , BC-BMT-BPM-MON , Process Monitoring , Problem
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