SAP Knowledge Base Article - Preview

2577068 - Error encountered when you click "Push to Download Basket" in Maintenance Planner

Symptom

  • While performing a plan in Maintenance Planner, an error is encountered upon clicking the button “Push to Download Basket”

       pushtodownloadbasketerror3.png

    Below is the error message that Maintenance Planner will display:
    An exception occurred; Refresh the application to continue. Please attach the log file and raise an SAP Support Ticket.
     
       pushtodownloadbasketerror1.png
     
  • KBA 2498354 "Maintenance Planner: An exception occurred: Refresh the application to continue" has already been checked and does not fit the scenario
     
  • The following error is seen when you click “Download Logs”: 
Response Code : 500
Response XML : <HTML><HEAD>
<TITLE>500 SAP Internal Server Error</TITLE>
</HEAD><BODY>
<H1>500 SAP Internal Server Error</H1>
ERROR: Comparison error while executing a simple transformation. (termination: RABAX_STATE)<P>
</BODY></HTML>


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Product

SAP Solution Manager 7.2

Keywords

UI_LOG.txt, 500 SAP Internal Server Error, Unable to push to download basket, Can’t push to download basket , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem

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