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SAP Knowledge Base Article - PreviewSymptom
Users are receiving an "Invalid hierarchy data found." error message when accessing My Team tile on homepage.
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Environment
SAP SuccessFactors HXM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
my team tile, my team quick action, my team tile hierarchy issue, hierarchy issue, invalid hierarchy data found, org chart permission, organization chart navigation permission LnR must be stale , PLA-6963 , COSR-76493 , Organizational Chart , KBA , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT-LHOM , Latest Home Page , Problem
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