2577171 - LMS: Search option is not available

'Search' option is not available for an LMS admin

SAP Successfactors Learning Management System (LMS)

1.  Log in to LMS.
2. Switch to the 'Admin' tab.
3. Select the entity with issue (Users > Users, Users > Assignment Profiles, Users > Event Rules, etc.).
4. 'Search' option is not available.

The 'Search' workflow for that entity is not in the role assigned to the admin.

Add the missing search workflow.

1. Log in to LMS as Admin.
2. Navigate through System Admin > Security > Role Management.
3. Search for one of your assigned roles that should have this search capability.
4. Click 'Edit' (pencil icon).
5. Switch to 'Workflows' tab.
6. Click 'add one or more from list'.
7. Expand 'Search'.
8. Select the checkbox of the corresponding entity in concern (e.g. 'Search Certificate Template' if search option is not available in Admin > Configuration > Certificate Templates).
9. Click 'Add' button. If a warning message appears, just click 'OK'. (It says "This action may take more than a few seconds. Please wait for the page to be refreshed.")
10. Click the 'Apply Changes' button.
11. Expand 'Search' and double-check if the selected workflow is added.
12. Now, log in with an Admin ID having this role and it should have the missing search option.

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