SAP Knowledge Base Article - Preview

2577196 - Identity Provider could not process the authentication request received when trying to login to SAP Analytics Cloud

Symptom

  • Try to log into your SAP Analytics Cloud (SAC) system and you are redirected to your custom SAP Cloud Identity Authentication Service and you get the error:
    • Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you still experience issues after doing this, please contact your administrator.


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Environment

  • SAP Analytics Cloud
  • SAP Cloud Identity Authentication Service (IAS)

Product

SAP Analytics Cloud 1.0 ; SAP S/4HANA Cloud 1711

Keywords

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