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SAP Knowledge Base Article - PreviewSymptom
You have created a ticket without Service Level maintained. The SLA for Completion Date field is calculated while you expected to have it blank.
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Environment
SAP Cloud for Customer Core Applications
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Tickets, SLA, Service Level, Completion Date, completion due, wrong date, wrong timeline, determined incorrectly , KBA , LOD-LE-CSM-SVL , Service Level Objective , How To
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