SAP Knowledge Base Article - Public

2577834 - Past Classes are not visible in the item level

Symptom

Classes that are in the past are not shown within an item's record > Classes tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

This is a standard behavior. When a Class is in the past, it will not show on the item level. Only classes scheduled in the future will appear at the item's record > Classes tab:

Future Classes.png

 

Resolution

  1. Past classes can be searched by going to Learning Administration > Learning Activities > Classes
  2. Enter the Class ID and make sure to filter the Status to "Both" (in order to search within active and closed classes).

Alternatively, to have a different system behavior, it would be possible to have an enhancement request created for it (as per KBA 2090228), where the Learning Product Management team can further review and assess the requested functionality to be considered in a future release.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

cannot find past classes, past classes, closed classes, past, class, future, item, cancelled, closed, classes, lms, learning , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions