SAP Knowledge Base Article - Public

2578162 - Action Search "Give a badge to..." action does not show up - SAP SuccessFactors

Symptom

Cannot search "Give a badge to..." action in Action Search or Manage Action Search.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Profile (EP) - All Versions
  • SAP SuccessFactors Platform (PLT) - All Versions

Reproducing the Issue

  1. Open the Instance; 
  2. Go to Action Search Tool and try to search "Give a badge to...";
  3. It does not show up;

no option to give bage to.png

  1. Go to Manage Action Search;
  2. Try to search "Give a badge to..." action;
  3. It does not show up.

zero actions on manage action search.png

Cause

The "Public Profile" is not enabled in provisioning.

Resolution

If you are working with a Implementation Partner, kindly ask them to select the box "Enable Public Profile" in Provisioning.

If you are no longer working with a Implementation Partner, please open an case to the Cloud Product Support (LOD-SF-EP) and kindly ask the Support Consultant to enable it in Provisioning.

Note: Don't forget to share the right Company ID with the Support Consultant.

Step to enable the Public Profile: 

  1. Open the Provisioning; 
  2. Click in Company Settings; 
  3. Search "Enable Public Profile";
  4. Select the box; 
  5. Save the changes.

public profile.png

See Also

 2818604 - How to give a badge - SAP SuccessFactors Employee Profile

Keywords

"Give a badge to...", Action Search, Badges, Public Profile, SuccessFactors, Employee, Profile, Badge, Action, Enable, , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem

Product

SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM suite all versions ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508