SAP Knowledge Base Article - Preview

2578221 - A Sales Quote Appears with Status Successful When the E-mail Delivery Failed

Symptom

You sent a sales quote to a customer through the C4C system. A few seconds later, a bounce email is sent to your email server address with the following error: 'Delivery Failed'. However, the status of the sales quote appears as successful in C4C.


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Environment

SAP Hybris Cloud for Customer 1711

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

sales quote, successful, e-mail, DELIVERY FAILURE, 550 Requested action not taken: mailbox unavailable , KBA , AP-RC-OUT , Output Management , How To

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