Symptom
User not assigned to Sales Unit ABC (ABC represents the Sales Unit ID) is able to create documents for Sales Unit ABC.
Environment
SAP Cloud for Customer
Reproducing the Issue
We will use sales quotes as the example document for this case.
- Go to the Sales work center.
- Go to the Sales Quotes view.
- Click on the New button.
- Fill in necessary data.
- On the Sales Unit field, click on the value help.
- See that all sales units are visible and selectable.
Cause
The value help for the Sales Unit field is not restricted. This is the same case for any document on the system.
The user will be able to select and save the document, but depending on the access restriction will not be able to edit or see it after save.
Resolution
This is the SAP Cloud for Customer expected behavior.
If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available.
An alternative option may be to check the SAP Customer Influencer Site to submit an idea: https://influence.sap.com/sap/ino/#/campaign/903
Keywords
Sales Unit ; Create ; Sales Quote ; Opportunity ; Lead ; Access Restriction , KBA , LOD-LE-CQP , Customer Quote Processing , Product Enhancement