Symptom
When the admin tried to create a new item the options "Online Only" and "Schedule and Online" for item types are missing.
Environment
SucessFactors - Learning Management System - LMS
Reproducing the Issue
-
Go to Learning > Items;
- Click on add.
Resolution
Identify the admin role:
-
Go to System Admin > Admin Management;
- Search for the admin that is missing the item types;
- Edit;
- Go to the Assigned Roles tab and copy the role.
Include the workflow:
-
Go to System Admin > Role Management;
- Search for the role you have copied from the previous steps;
- Edit;
- Go to the Workflows tab;
- Click on the option add one or more from the list;
- Expand Learning Management;
- Search for "Edit Online Settings" and select the checkbox for this workflow;
- Click on add.
Keywords
lms, workflow, permissions, admin, role, missing item types, Online Only, Schedule and Online , KBA , LOD-SF-LMS , Learning Management System , How To
Product
SAP SuccessFactors Learning all versions