SAP Knowledge Base Article - Public

2578613 - Failed to connect to system with SAP Web Dispatcher and SAP HANA in SAP Analytics Cloud (BOC)


Failed to connect to system with SAP Web Dispatcher and SAP HANA in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)


  • SAP Analytics Cloud 2017
  • SAP Web Dispatcher

Reproducing the Issue

  1. Configure Live Data Connection to SAP HANA via SAP Web Dispatcher
  2. Connect to SAP Analytics Cloud via SAP Web Dispatcher
  3. Create a new Live Data Connection to SAP HANA
  4. Notice the error


SAP Analytics Cloud is not the last entry in the SAP Web Dispatcher profile


Please note that SAP recommends using Direct connections to SAP HANA rather than Path connections to eliminate the complexity of reverse proxy

Entries in the SAP Web Dispatcher profile should go in this order:

  • wdisp/system_1 = SID=REM, EXTSRV=http(s)://<Remote System Host>:<Port>, SRCSRV=*:443, SRCURL=/<PATH> , STANDARD_COOKIE_FILTER=OFF
  • wdisp/system_<XX> = SID=C4A, EXTSRV=https://<SAP Analytics Cloud Host>, SRCSRV=*:443, SRCURL=/, PROXY=<Web Proxy if Needed>, STANDARD_COOKIE_FILTER=OFF

See Also

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SAP Analytics Cloud 1.0