Symptom
When tried to open any form template using Adobe LiveCycle Designer in HTML5 client below message appears,
"CustomPaneRenderer : SAP.BYD.LS.UI.Office.FormEditor.AdobeDesigner.AdobeDesignerPane"
Environment
HTML5 UI, Any browser.
Reproducing the Issue
1. Go to Administrator work center.
2. Go to Business Flexibility --> Form template maintanence view.
3. Select any form template and click on "Open".
4. Select "Adobe Reader" or "Adobe LiveCycle Designer".
Below error message appears,
"CustomPaneRenderer : SAP.BYD.LS.UI.Office.FormEditor.AdobeDesigner.AdobeDesignerPane"
Cause
Adobe livecycle designer is not supported in HTML5 client.
Resolution
1. Use "Easy form editor"
or
2. Download the form template to local system(desktop/laptop) and also download "Adobe Livecycle Designer" downloads and install.
Please refer:2356112 - Unable to Find Adobe LiveCycle Designer After Installation to access ALD after installation.
-> Open .xdp file in designer.
-> Make the necessary changes and Save.
-> Upload the changed template back to system as a new variant or replace existing variant (as per your requirement).
-> Publish the template.
See Also
Keywords
adobe livecycle designer, unable to open form, unable to open form template, html5 issue, adobe livecycle designer is not working , KBA , AP-RC-OUT , Output Management , Problem