Symptom
Error when trying to change/add any field in jobInfo or the country specific fields in JobInfo section under Manage Business Configuration:
Data Model is not consistent: For Element : jobInfo the fields : [change-reason] cannot be configured differently in CSF and Data Model.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
-
Go to the Admin Center
-
Search for Manage Business Configuration
-
Edit/add any field in JobInfo
Cause
The visibility of the fields change-reason or change-reason-external is set as visibility=both in Succession Data Model or Country Specific for Succession Data Model and it should be "none" in all data models.
Resolution
If you have access to Provisioning:
-
Export the Succession Data Model and Country Specific for Succession Data Model
-
Search for the fields change-reason and change-reason-external and identify where is this field enable and with visibility=both and change to none
If you do not have access to Provisioning:
- Go to the Admin Center
- Search for Manage Business Configuration
- Select JobInfo section
- Search for the field in every section, including the country specific one, and disable the field
NOTE: Please make sure that if change-reason or change-reason-external is defined on some country specific job information they are also defined on global job information.
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide: Guide- chapter: Business Configuration UI Audit Logs
Guide: Data Model Field Information for Employee Central
Q) Where can I get EC Master Data model?
A) View 3153500 - How to Download Data Models, Picklists and other configuration files for Employee Central - SuccessFactors
See Also
- 2080620 - How to Enable Manage Business Configuration UI (BCUI) - EC
- 2604836 - Manage Business Configuration: How to Read Business Configuration Audit Logs
- 2651585 - Manage Business Configuration: How to Generate Business Configuration Audit logs via Manage Scheduled Jobs
- 2313764 - Employee Central - Post Instance Refresh
- 2736040 - Manage business configuration error : "Object does not have children"
- 3271465 - Is it possible to create more custom fields besides the ones already provided? - Employee Central
- 3066117 - How to export Data Models?
- 2088818 - How to View Permissions Assigned to Users Via RBP
Keywords
INC12036250, sf, success factors, EC, BCUI, Data Model is not consistent: For Element : jobInfo the fields : [change-reason] cannot be configured differently in CSF and Data Model, SDM, data model, , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Problem