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SAP Knowledge Base Article - PreviewSymptom
-
Search result list shows wrong creation time of incident or change document
- Created On time in result list is inconsistent with Created On time in the incident Details assignment block
- Created On field in widget My Messages - Assigned To Me shows different timestamp from Creation Time in Details assignment block of document
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX , Business Transactions , SV-SMG-CM , Change Request Management , CRM-BTX-SRQ , Service Request , Problem
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