Symptom
When a Sales Quote is Set to Lost, its Chance of Success percentage is not brought to zero.
Environment
SAP HYBRIS CLOUD FOR CUSTOMER
Reproducing the Issue
-
Go to the Sales workcenter.
- Go to the Sales Quotes view.
- Open any pending Sales Quote.
- Click on the Actions button.
- Click on Set to Lost.
Result: The percentage of the Chance of Success is unchanged.
Resolution
This is the designed behaviour of the system.
Keywords
Lost Quote, Sales Quote, Set to Lost, Chance of Success, Percentage. , KBA , sales quote , percentage , set to lost , chance of success , lost sales quote , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions