2579006 - Compensation & Variable Pay - Uploading a Company Logo for Statements

• How to request to upload a Company Logo for Standard Compensation Statements.
• These files can be used within Compensation & Variable Pay planning for instructional text and statement.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

• SAP SuccessFactors Compensation
• SAP SuccessFactors Variable Pay

1. Open a Support case with SuccessFactors Product Support.
2. Provide the information below in the case:

• Company ID (Both Production and Preview ID's if required in both).
• Attach the Company Logo to the case. (.png format).

NOTE:

Please ensure the following is done before logging a request:

• Ensure image size is to your requirement
• Validate the image name has no spaces within it. For example, rather than comp sig.png we would recommend comp_sig.png.
• Ensure the image name provided has no employee name within it.

Additionally, you may also embed images directly using base64 images. For more information on this, please review 3041436 - Compensation & Variable Pay - Embedding images into statements.

The support team will upload your image and provide you with the image URL.

Please insert the URL provided into the instance by:

1. Navigating to Admin Centre > Compensation Home > Action for all plans > Manage Statement Templates
2. Select Add/Edit Statement Templates and choose your Standard Compensation Statement
3. Under the Header Company Logo URL select the radio button Use Custom Logo URL
4. In the resulting text bar, enter the URL and your logo will appear.

You can preview your new logo by going to the Compensation Statement and clicking the Preview Icon.

Please know that Support cannot manipulate images, so the images provided must already have the required carachteristics (For example size). 

Note

The same procedure must be followed for customer's wanting to upload images for Custom Compensation Statements and URL links for the feature Plan Instruction in Compensation/Variable Pay Templates.

Also, should you be using the standard company logo option within a standard statement etc, the preview option from Manage Statements will not show the logo.

This is due to the preview feature using "dummy" data so that it can be previewed in HTML. Therefore, this will not pull the standard company logo.

If you are using a custom logo, this will be visible when previewing.

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SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions