Symptom
-
You are running SAP Contact Center
- Unable to listen to recordings
- MRS logs are showing the following error: "ERR> FileMoveBackLog: Failed to move recording C:\Users\...." GLE=8
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, cloud edition 1.0 ; SAP Contact Center, on-premise edition 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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