Symptom
When filtering questions by Question Type from Question Library only "True or False" and "Ordering" is working. When searching by "Single Answer", "Multiple Answer" or "Fill-in-the-blank" gives no results.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning Administration
- Content > Question Library
- Add/Remove Criteria > add in Question Type
- Search for Question with settings: Question Type Start With Single Answer
- Result: There are no records found. Same result for "Multiple Answer" or "Fill-in-the-blank"
Resolution
The actual value for the question type in the database is not translated (only the display label is translated). The types are in English and the words are separated by underscore, not spaces. The values are:
- MULTI_CHOICE_SINGLE_ANSWER
- MULTI_CHOICE_MULTIPLE_ANSWER
- FILL_IN_THE_BLANK
- TRUE_FALSE
- ORDERING
For example, search criteria for Contains 'Single Answer' doesn't work, but search criteria for Contains 'Single_Answer', 'True_False' or even 'Multi_Choice' will return corresponding results. This is expected behavior of the system.
Keywords
Assessment builder, Single Answer, True False, Multi Choice, Quiz, Question, Exam, Question Type, Filter, LMS, Learning Management System , KBA , LOD-SF-LMS-ASB , Assessment Builder , Problem