SAP Knowledge Base Article - Public

2579661 - User Connector - SF is failing error Input size doesn't match with declared headers at line Number

Symptom

User Connector - SF is failing with error below, where # may differ. When checking the results report may also be present "Cannot specify a NULL Key value for reference entity STUD_ID" exception.

com.plateausystems.connector.api.ConnectorException: Error while reading content of file :user_data.txt. Invalid Input file. Input size doesn't match with declared headers at line Number :#
at com.plateausystems.connector.importdata.impl.supercsv.SuperCSVDataImportServiceImpl.processData(SuperCSVDataImportServiceImpl.java:274)
at com.plateausystems.connector.importdata.impl.supercsv.SuperCSVDataImportServiceImpl.importDataProcess(SuperCSVDataImportServiceImpl.java:142)
at com.plateausystems.connector.importdata.impl.AbstractDataImportServiceImpl.importData(AbstractDataImportServiceImpl.java:123)
at sun.reflect.GeneratedMethodAccessor911.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:110)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:66)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy1143.importData(Unknown Source)
at com.plateausystems.connector.importdata.impl.FileDataImport.importData(FileDataImport.java:114)
at sun.reflect.GeneratedMethodAccessor1015.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:196)
at com.sun.proxy.$Proxy1145.importData(Unknown Source)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.importData(BaseConsumerControllerServiceImpl.java:1213)
at com.plateausystems.connector.consumer.student.impl.StudentConsumerControllerServiceImpl.importData(StudentConsumerControllerServiceImpl.java:43)
at com.plateausystems.connector.consumer.impl.EntityTypesConsumerControllerServiceImpl.invokeMainWorkflow(EntityTypesConsumerControllerServiceImpl.java:113)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.invokeMainWorkflow(BaseConsumerControllerServiceImpl.java:163)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.processSequencedInputFiles(BaseConsumerControllerServiceImpl.java:1275)
at com.plateausystems.connector.consumer.impl.BaseConsumerControllerServiceImpl.invoke(BaseConsumerControllerServiceImpl.java:152)
at sun.reflect.GeneratedMethodAccessor1011.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at com.plateausystems.elms.framework.perfmonitor.impl.ServicePerformanceMonitorInterceptor.invoke(ServicePerformanceMonitorInterceptor.java:41)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.usagestatistics.impl.UsageStatisticsInterceptor.invoke(UsageStatisticsInterceptor.java:66)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.authorization.impl.ServiceAuthorizationInterceptor.invoke(ServiceAuthorizationInterceptor.java:127)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at com.plateausystems.elms.framework.localization.DataLocalizationInterceptor.invoke(DataLocalizationInterceptor.java:72)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy1153.invoke(Unknown Source)
at com.plateausystems.connector.api.ConnectorApmJob.execute(ConnectorApmJob.java:80)
at com.plateau.common.jobscheduling.impl.simple.SimpleJobRunnable.run(SimpleJobRunnable.java:95)
at com.plateau.foundation.jobscheduling.TenantAwareJobRunnable.run(TenantAwareJobRunnable.java)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:807)
Caused by: com.plateausystems.connector.api.ConnectorException: Invalid Input file. Input size doesn't match with declared headers at line Number :#
at com.plateausystems.connector.importdata.impl.supercsv.SuperCSVDataImportServiceImpl.processData(SuperCSVDataImportServiceImpl.java:212)
... 55 more

Environment

SuccessFactors Learning Management System (LMS)

Cause

The User Connector - SF job uses a different file than the User Connector and other manual connector jobs. The file for User Connector - SF is supposed to be delivered by BizX export job and not provided manually.

Resolution

In order to use manual created connector files for updating Users, kindly use the User Connector. Refer to KBA 2202835 to download the correct connector template.

See Also

2202835 - LMS connector template Download

Keywords

User Connector, User Connector - SF, Failing, Fail, Error, File formatting, format , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions