SAP Knowledge Base Article - Public

2579837 - User cannot Edit Report Canvas: blank page returned in Report Center

Symptom

User cannot Edit an existing Canvas Report in Report Center. Blank page is returned.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Core
    • Report Center
    • Report Canvas

Reproducing the Issue

  1. Go to Report Center
  2. Select a Canvas Report
  3. Edit the Report > Report Open and ready to run
  4. Select Edit Query
  5. The Canvas remain blank

    Empty Canvas.png

Cause

The List Report Component is missing because the "Detailed Reporting" permission is not enabled in Analytics Permission.

Before.png

Resolution

Grant user role the 'Detailed Reporting' functional permission in Admin Center to enble the "List Report Component"

If the WFA Permission is integrated to RBP

  1. Go to Admin Center
  2. Set user permission
  3. Manage Permission Role
  4. Analytics Permission > Enable the 'Detailed Reporting'
  5. Save

If the WFA is not integrated with RBP - do the following

  1. Go to Analytics Admin
  2. Role Maintenance
  3. Select the role permission granted to the user > then select Edit on the top left >
  4. Add the 'Detailed Reporting'
  5. Save

When the Detailed Reporting is enabled > the list Report Component become available and the user can now Edit an existing query or create a new query
After.png

Keywords

SuccessFactors, SF, Analytics, user, cannot, Edit, Canvas Report, blank, page, editing, query, Report Center, not able, unable, list, report, component , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem

Product

SAP SuccessFactors HCM Core 1708