Symptom
You get the error 'Error in business conf.; item type code not determined; report incident' while creating Ticket using ECC search.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ECC Search,Sales Order, Ticket , KBA , ticket , sales order , ecc search , LOD-CRM-IND-CH , Chemicals , Problem
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