Symptom
- Extra space is being added to the title when report is exported to PPT, PDF or Word in Online Report Designer
- Space between texts is larger in exported report
- Rich Text component does not respect the space between texts
- In Preview mode the space is correct
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Report Designer
- Open any report with a Rich Text Component
- Edit the component
- See that the space between texts is correct
- Preview the report
- The space is correct as well
- Export the report page to PPT, PDF or Word
- See that the text space is larger than the preview
Cause
The Source code of the rich text component has more than one DIV tag
Resolution
- Edit the Rich Text component
- Click on Source
- Delete all unnecessary DIV tags and leave only one
- At the end of the text lines add the <br /> tag to break the line
- Save and export the report page
- If you have any difficulty to edit the source code you can try to re-create the rich text component from scratch.
Keywords
Extra, space, added, title, text, rich, component, Online, Designer, canvas, larger, between, formatting , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public