Symptom
When invoicing an Outbound Delivery Invoice Request, the invoice creation screen is displayed in blank.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Customer Invoicing Work Center.
- Go to the Invoice Requests View.
- Filter for All Invoice Requests.
- Search for the Sales Order Invoice Request ABC (where ABC represents the Sales Order Invoice Request ID).
- Mark the Sales Order Invoice Request ABC.
- Select Check button.
- Select Redetermine button.
The error message "Date for Maximum Discount Must Be Before Other Payment Dates" is not removed.
Cause
Even though the corrected Payment Terms are maintained in the Business Configuration, the redetermination for the maximum discount date did not happen due to certain inconsistencies.
Resolution
A dummy modification must be triggered on the Sales Order document, so that the correct Cash Discount terms data gets determined for the document.
-
Go to the Sales Order Work Center.
- Go to the Sales Order View.
- Search for the Sales Order ABC.
- Navigate to the General tab.
- In the Payment Terms field, change to a different Payment Term.
- Select Save button.
- In the Payment Terms field, change to the previous Payment Term maintained.
- Select Save button.
Now the redetermination for the Sales Order Invoice Request ABC will occur successfully in the system and the invoicing of the Outbound Delivery Invoice Request should occur without any errors.
See Also
KBA 1817669 - The Error Message "Invoice request XYZ item ABC not possible; reference document inconsistent" is Triggered
KBA 1718618 - Invoice Request Inconsistent Due To Error: "Date for maximum discount must be before other payment dates"
Keywords
sales order invoice request, payment terms, business configuration, invoice request; , KBA , vor anderen zahlungsbedingungen , datum für max. rabatt , AP-CI-CI , Customer Invoice , How To