SAP Knowledge Base Article - Public

2580564 - How to download the dump files or payload of data sent from Integration Center jobs


In Integration Center, you are able to see preview data with the expected results but the final output file shows either incorrect or missing data. In such cases, you are able to review the dump or payload files related to the data sent from Integration Center for investigation and debugging purposes.

Note: this functionality doesn't work with Integration Center jobs that have destination type=REST. The workaround would be checking such logs in the REST endpoint end.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Suite
    • Integration Center

Reproducing the Issue

Example case: in Integration Center, Employee National ID format is "3 6502 00096 41 8" and required format of national id in exported report as "3650200096418".

  1. In the Integration Center job, create a calculated field with function "Remove all" or "Trim Whitespace"            
  2. In preview you can see that there are no spaces with the expected result (3650200096418)    
  3. But in the final output or exported report, notice that the function did not work and you can see the spaces (3 6502 00096 41 8). Please see below Integration center preview under "New Calculated field and "final output file" in excel sheet side by side.



Steps to generate the dump or payload files sent from Integration Center:

Enable the "Enable diagnostics" checkbox and a JSON file output is created that displays the payload data dump. This file is helpful for debugging purposes.

Please follow the below steps to download the JSON file.

  1. Go to Integration Center > Click on "My Integrations"
  2. Edit the integration
  3. Select the "Destination Settings" tab
  4. Under "Advance settings", activate the option "Enable diagnostics":

    Enable diagnostics.png

  5. Now execute the integration
  6. The diagnostics files will be generated as a .zip file your SFTP destination folder (if your integration is SFTP-type), or it will be available in the event logs of the integration execution in Execution Manager Dashboard (if your integration is not SFTP-type).


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