SAP Knowledge Base Article - Public

2580580 - Can Lumira Desktop run without the Visual C++ 2005

Symptom

  • How can Lumira Desktop run without Microsoft Visual C++ 2005?

Environment

  • SAP Lumira Desktop 1.31.8
  • Microsoft Windows Server 2012 R2

Reproducing the Issue

  1. Install Lumira Desktop 1.31.8
  2. Access the Control Panel
  3. Click on Program Features

Cause

  • Microsoft Visual C++ 2005 is installed with Lumira Desktop

Resolution

  1. Access the Control Panel
  2. Click on Programs and Features
  3. Uninstall Microsoft Visual C++ 2005
  4. Install Microsoft Visual C++ 2015 (download link: https://www.microsoft.com/en-in/download/details.aspx?id=48145)

Keywords

Lumira Desktop Visual C++ , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0