SAP Knowledge Base Article - Public

2580624 - Compensation : Application Error While trying to open Plan Setup

Symptom

Application Error While trying to open Plan Setup.

Environment

Successfactors Compensation

Reproducing the Issue

  1. Login to Instance as Admin
  2. Admin Center > Compensation Home > Open a Template > Plan setup
  3. Receive application error

Cause

MDF issue

Resolution

Clear the metadata cache: Global Benefits: Configuration Guide - Getting Started - Refresh Metadata Cache

Keywords

application error, plan setup, clear mdf cache, XAF-19502 , KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core 1711