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SAP Knowledge Base Article - PreviewSymptom
You create a new outbound e-mail interaction within a ticket, however the Sender's E-mail (From) Address is unexpected or blank.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket, Ticket Interactions, From address, Email sender, outbound email, internet, manualsender,email,channel , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To
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