SAP Knowledge Base Article - Public

2580876 - FTP error login has no write permission - Report Center / Schedule Job Provisioning / Report Distributor

Symptom

  • FTP Test Connection in Report Center is showing the error "login has no write permission"
  • The same issue happens in Provisioning to schedule a new job
  • Report Distributor may not work as well using the same FTP

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Report Center
  2. Select a report
  3. Click on Actions > New Schedule
  4. Set the destination as FTP
  5. Put your FTP credentials
  6. Click on Test connection
  7. See the error

    no write permission.jpg

Cause

  • Scenario 1: The SAP SuccessFactors outgoing Public IP address is blocked by your environment
  • Scenario 2: The login user does not have permission to the FTP root folder

Resolution

  • Scenario 1: You need to allowlist the SAP SuccessFactors outgoing Public IP address to allow the connection into your environment. 
  1. For Report Center follow 2721217 - How to enable FTP schedule on Report Center
  2. For Report Distributor follow: 2283199 - How to perform the initial Setup of the SFTP on Report distributor? - Canvas Reports
  • Scenario 2: The login user does not have permission to the FTP root folder. User should have both "Read" and "Write" permission to the root folder or to the destination folder.
  1. You can configure the FTP path to "/incoming"
  2. Click on Test File Put Permission

    incoming.jpg
  3. It will be successful
  4. The Test Connection button may still not work. However, when you run the scheduled job it will work.

Keywords

FTP error login has no write permission Report Center Distributor Schedule Job Provisioning Test Connection File put permission SFTP, SFTP, FTP, Report Center, Report Distributor , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , LOD-SF-ANA-EXP , Report Exports (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-RCT , Report Centre , How To

Product

SAP SuccessFactors HCM Suite all versions