SAP Knowledge Base Article - Public

2580921 - Number of Tagged People not Showing Entirely in SAP Jam


When you try to share a post in SAP Jam, only a limited number of people out of the total are showed up as tagged after publishing, even though they are receiving the email notification.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP Jam Collaboration

Reproducing the Issue

  1. Go to SAP Jam
  2. Enter in any group
  3. Create any content e.g. Blog Post or Wiki Page
  4. Tag a large number of people e.g. more than 20 users
  5. Click on publish
  6. You will only see tagged a limited number of people out of the total in the feed

SAP Jam Kepler.JPG


The mention list has a hard limit in SAP Jam but it is not enforced on the User Interface (UI).


Engineering Team will add a max length limit to the at mention input field.

See Also

2335361 - Where can I find the SAP Jam Admin and User guides?


SAP Jam, notifications, feed, blog, publish , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-CTS , Communities Product , Problem


SAP Jam Collaboration all versions