SAP Knowledge Base Article - Public

2581468 - Switch customer option in Cloud Studio is greyed out

Symptom

Unable to switch customer in Cloud Application Studio. Option "Switch Customer" is greyed out in Administration menu.

Environment

Cloud Application studio

Reproducing the Issue

1. Log into SDK
2. Go to “Administration” menu
3. Option Switch customer is greyed out

Cause

Option (Switch Customer) is only available for Partner Development system.

Resolution

You can check the role of the tenant where this option is unavailable. For test system, 'Switch Customer' option is disabled.

Keywords

Cloud Application Studio; Switch Customer; , KBA , AP-RC-BDS-1O , ByDesign Studio OneOffs , Problem

Product

SAP Cloud Applications Studio all versions