SAP Knowledge Base Article - Preview

2581864 - Failed to create/migrate user on Cloud ID tenant error when updating user email address from upper-case characters to lower-case characters in SAP Analytics Cloud

Symptom

The following error occurs in the Chrome developer tools console log when you update an e-mail address field from upper case to lower case characters in SAP Analytics Cloud (SAC):

  • <User ID>: Failed to create/migrate user on Cloud ID tenant - Error

After you click the save button, the user entry is not saved, the warning message states:

  • Entry was changed.


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Environment

  • SAP Analytics Cloud

Product

SAP Analytics Cloud 1.0

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, user, e-mail, mail, update, add, unique, same, duplicated, case, case-sensitive, case sensitive, upper case, upper-case, lower case, lower-case, create, migrate , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

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