SAP Knowledge Base Article - Preview

2582221 - Unable to Associate an E-mail With a Contact

Symptom

When searching for a contact in Outlook Add-In side panel and draging and drop an email to the contact, the e-mail does not get associated with the contact in C4C.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

drag drop; outlook add-in; c4c outlook; Email synchronization to the Contact. , KBA , LOD-CRM-GW-OUT , Outlook , How To

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