2582723 - Address Lines on Account Header Are Not Displayed in Read Mode

You added additional address line fields to the header on accounts. You can maintain the field in edit mode, but in read mode the entries are not displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Hybris Cloud for Customer

1. Go to the Customers work center.
2. Go to the Accounts view.
3. Open any account.
4. Observe that on header level, address line 1 and address line 2 are not visible.
5. Go to Edit.

Result: Address lines 1 and 2 are displayed and can be maintained.

Address lines 1 and 2 depend on the other postal address attributes filled for the instance.

If you would like to see address lines 1 and 2 in read mode, you can achieve this via edit master layout.

1. Go to the Customers work center.
2. Go to the Accounts view.
3. Open any account.
4. Go to Adaptation.
5. Go to Edit.
6. Go to the address lines one by one.
7. Open Change Properties on the far right of the adaptation bar.
8. Select from the drop down: Visible in read and edit mode.
9. Go to End Layout Changes.
   
   

3395036 - Some fields are set ss "not visible", but only the "value" is hidden.

address, account address, address fields, edit address lines, Address Line 1, Address Line 4 , KBA , LOD-CRM-ACC , Account , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions