Symptom
Users still see the option to withdraw a self-registered class even when the withdraw end date is in the past.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create an Class and set start date in the future.
- Set Withdraw End Date in the past.
- User self-assigns the item and registers for the class.
- After successful registration, the withdraw button is greyed out and when the user clicks on View Details link, the reason is displayed.
Result:
Resolution
The withdraw option still shows even if admin sets the withdraw cut-off date in the past.
Keywords
Cannot withdraw from the class as the withdrawal date is in the past, Withdraw cut-off date, Withdraw,withdraw button greyed out , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , Problem
Product
SAP SuccessFactors Learning all versions