SAP Knowledge Base Article - Public

2582830 - Error while reporting pre screening questions for the candidates - Recruiting Management

Symptom

When customer is trying to select the JobApplicationQuestionResponse entity in integration center system throws an application error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Login to Customer's instance.

2. Navigate to Admin Center.

3. Search for Integration Center.

4. Search for the entity JobApplicationQuestionResponse.

5. Select the entity and system throws an application error.

while trying to invoke the method java.util.list.iterator() of a null object returned from com.successfactors.legacy.ScaleRatingBean.getScalebeanList()

error.GIF

Cause

ODATA accepts rating scales in the en_US only.

Resolution

The issue is that ODATA accepts rating scales in the en_US only.

 In customer's instance maximum of the  rating scales have been defined in en_GB.

Navigate to Admin Center->Rating Scale Designer-> Verify the language for all the ratings defined.

ratings.GIF

Keywords

KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem

Product

SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711