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SAP Knowledge Base Article - PublicSymptom
When customer is trying to select the JobApplicationQuestionResponse entity in integration center system throws an application error.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Login to Customer's instance.
2. Navigate to Admin Center.
3. Search for Integration Center.
4. Search for the entity JobApplicationQuestionResponse.
5. Select the entity and system throws an application error.
while trying to invoke the method java.util.list.iterator() of a null object returned from com.successfactors.legacy.ScaleRatingBean.getScalebeanList()
Cause
ODATA accepts rating scales in the en_US only.
Resolution
The issue is that ODATA accepts rating scales in the en_US only.
In customer's instance maximum of the rating scales have been defined in en_GB.
Navigate to Admin Center->Rating Scale Designer-> Verify the language for all the ratings defined.
Keywords
KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
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