Symptom
The display of users' photo in the position node on Succession Org Chart is cropped/cutted, and may appear a little different from display of photo in Talent Card.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Succession Management
- SAP SuccessFactors Succession Org Chart v12
Reproducing the Issue
- Go to Succession > Succession Org Chart;
- Some users' photo are showing cropped/cutted;
- Open the users' Talent Card;
- The display of the users' photo is slightly different in both areas:
Cause
This display discrepancy is caused by photos uploaded with longer height, than its width.
Resolution
In b1802 release (Q1 2018), an enhancement to the display of users' photo in position node on Succession Org Chart was introduced, to center align vertically the photos, instead of its previous behavior, top aligned. With this change, photos are no longer cropped at the bottom part, and photos are cropped and aligned centralized.
This enhancement does not change the cropping behavior for users' photo in the position node, as the system crop the photos to fit them in the standard dimension of Succession Org Chart.
Keywords
succession org chart photo cropped cutted cut crop display different slightly discrepancy talent card TC position node image photos SOCv12 SOC v12 , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem