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SAP Knowledge Base Article - PreviewSymptom
Outbound reply in a Ticket do not carry Screenshots in the reply to a Ticket Communication.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1802
Keywords
Attachment, Screenshots, Images, Files, Ticket Response, E-mail , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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