SAP Knowledge Base Article - Public

2583074 - Behavior of assessment results for forwarded candidates - Recruiting Management

Symptom

  • When a candidate is forwarded from one requisition to another, is the assessment information included with the candidates information?
  • What happens if the forwarded candidate is being asked to take an assessment he has previously completed for the requisition he has been forwarded from?

Environment

SAP SuccessFactors Recruiting Management

Resolution

Note: Assessments will not trigger for late stage applicants. Should you like to trigger the assessment for these candidates, please ask them to apply first. The assessment will then trigger.

  • When a candidate is forwarded from one requisition to another, the system does not carry forward the assessment results from the previous requisition to the new one along with other candidate data. This is because of the uniqueness of assessments related to the different requisitions. A forwarded candidate will follow the regular workflow for the new requisition and the assessment will be triggered when the candidate is in the configured assessment status.
  • When the forwarded candidate applies to the new requisition he has been forwarded to and he is moved to the Assessment status, the assessment will be triggered as usual. If this assessment is the same as the one he completed in his previous requisition, then the candidate does not have to complete the assessment again. When he clicks on the assessment link, he sees a message informing him that the assessment is complete.
  • Please note that for all candidates who apply for a second application, the assessment link must be clicked on the second application before it shows as complete. Results do not show on the second application until this link is clicked.
  • Customers may want to set a validity period for the assessments of candidates. Then customers should work with the appropriate vendor to define the timeframe for valid assessments. In a scenario where the validity of the assessment has expired, the forwarded candidate will have to complete the assessment again even if he has completed the same assessment in his previous requisition.

Keywords

assessment integration, forwarded candidates, late-stage, latestage, email , KBA , LOD-SF-RCM-ASI , Assessment Integration , Problem

Product

SAP SuccessFactors Recruiting all versions