Symptom
- The Hire/Rehire Configuration is enabled and in MATCHINGUSERCONFIG the option "Default Job Information during rehire" is set to YES.
- It is working fine when performing Rehire, except for Position that is not appearing in the hire wizard.
- The last position occupied by the employee should appear as default.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Access to Admin Center;
- Search for "Rehire Inactive Employee";
- Select the employee;
- Navigate for all the sections until you see Job Information details:
- You will notice that position is not filled even if the position has the value to be hired as yes.
Cause
- This is currently an expected behavior. After a user gets terminated, that user is no longer assigned to that position.
- When rehiring, we will not be able to see that position anymore.
- This is irrespective of the options chosen when terminating the user.
Resolution
- There is no workaround for this issue.
- It is necessary to manually enter the position value in New Hire Wizard.
Keywords
hiring, SFSF, SF, Success Factors, EC, manage pending hire, mph, rehire, position, position missing, previous value, matching , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To
Product
SAP SuccessFactors Employee Central all versions