SAP Knowledge Base Article - Preview

2583398 - How to Associate Accounts While Creating a New Contact Via Incoming Phone Call From The Live Activity Pane

Symptom

When you receive a call from an unknown number in the Live Activity panel, you would like to Create the New Contact by associating this with an Account.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , LOD-CRM-LA , Live Activity , Problem

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