SAP Knowledge Base Article - Public

2583477 - Notification Sent to Supplier up on Adding Attachments to the Purchase Order Document

Symptom

You have added an attachment to an ordered purchase order document & system triggers an notification to the supplier with changed purchase order document

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the relevant Purchase Order which is in Sent status
  4. Navigate to Attachments tab
  5. Select Add -> File and Browse the attachment from the folder
  6. Select Add and Send Update

Cause

System has triggered Email to the supplier because you have configured the attribute 'Attachments'  in Purchase Order Output Control Settings. So any changes to the attributes to the ordered purchase order will be communicated to supplier via email, fax.

You also need to take care of dependent attributes. For example, when you change quantity, it automatically leads to a change in net value and taxes at item and header. These settings will not be applicable in case ordered purchase order is updated and approval is triggered.

Resolution

If you do not want to notify the supplier just for adding an attachments, you can remove the check box for this attribute from the below steps;

  1. Go to the Business Configuration work center
  2. Go to the Implementation Projects view
  3. Select Open Activity List and navigate to  Fine Tune tab
  4. Select Purchase Order Output Control Settings activity
  5. Select the link Purchase Order Send Output Control Settings
  6. Select the Node Name - Header
  7. Under Available Attributes, you can deselect the check box for Attachments

Keywords

Purchase Order Send Output Control Settings, Available Attributes, Purchase Order Send Output Control Settings , KBA , purchase order send output control , purchase order output control settings , notification sent to supplier , available attributes , AP-POP-PO , Purchase Order , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802