Symptom
After adding an 'attachment' field to background element in Manage Business Configuration (BCUI), the block keeps on loading in the profile.
Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Go to Manage Business Configuration;
- Click on Employee Profile;
- Click on a Background Element e.g. 'Education';
- Go to the profile;
- See the 'Education' block loads indefinitely;
Cause
Missing 'Document Type ID'
Resolution
- Go back to BCUI;
- Click on Details for the attachment field;
- Set 'Attachments' under 'Document Type ID'
See Also
2803695 - Creating and Configuring Background Elements Using BCUI
Keywords
Background element, Background block, portlet, Manage Business Configuration, BCUI, Loading, People Profile, doesn't load, not loading, profile , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem