SAP Knowledge Base Article - Public

2583744 - Background Block Loading After Adding Attachment Field in Manage Business Configuration

Symptom

After adding an 'attachment' field to background element in Manage Business Configuration (BCUI), the block keeps on loading in the profile.

Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to Manage Business Configuration;
  2. Click on Employee Profile;
  3. Click on a Background Element e.g. 'Education';

     1.png

  4. Go to the profile;
  5. See the 'Education' block loads indefinitely;

    2.png

Cause

Missing 'Document Type ID'

Resolution

  1. Go back to BCUI;
  2. Click on Details for the attachment field;
  3. Set 'Attachments' under 'Document Type ID'

    4.png

 

See Also

2803695 - Creating and Configuring Background Elements Using BCUI

Keywords

Background element, Background block, portlet, Manage Business Configuration, BCUI, Loading, People Profile, doesn't load, not loading, profile , KBA , LOD-SF-EP-BGD , Background Elements , LOD-SF-EP-BCI , BCUI & Data Model (XML) Configuration , Problem

Product

SAP SuccessFactors HXM Suite all versions