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2583902 - "The Web Assistant is not available. BILaunchpad may not have access to the internet or the proxy is not configured." in Fiori BI Launchpad

Symptom

  •  Error "The Web Assistant is not available. BILaunchpad may not have access to the internet or the proxy is not configured."
    2583902.png
  • In Browser F12 debugger traces, library.js fails with HTTP 500 error.
  • Sometimes the Webassistant help button could also be disabled 


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2 SP05+
  • Any supported web application server (Eg. Tomcat)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

The Web Assistant is not available. BILaunchpad may not have access to the internet or the proxy is not configured. , KBA , ============ , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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