SAP Knowledge Base Article - Public

2583952 - Curriculum Connector issue

Symptom

  • We are facing issues running the curriculum connector.
  • The files we are trying to load are the curriculum_item ones and the purpose of this load is to remove the current curriculum-item association.
  • We checked the files we are processing with the connector and they are in UTF-8 encoding.Also the headers in use within the file are correct.
  • However we cannot remove the association between the curriculum and the item inside it. 
  • Can you please validate why the connector is not removing all the items from the curricula?   
  • Error: 1173 Record received for duplicate entity

Environment

  • SAP HCM Suite
  • Learning Management System (LMS)
  • Learning administration
  • Connectors

Cause

There are 2 possible causes for such issues:

  1. The incorrect input file is being used to update the curriculum-item association
  2. The connectors Properties are missing some required configuration

Resolution

For cause #1:

  1. Please verify that you are using the curriculum_item_data.txt, and not the curriculum_data.txt

As per the connector workbook:

  • Curriculum connector: This connector adds new curricula and updates to existing curricula.
  • Curriculum item data connector: This part of the curriculum connector adds or removes items from a curriculum. 
                                                         It will not update any of the settings for an existing item.

 For cause #2:

  1. Please navigate to System admin > configuration > system configuration > Connectors
  2. Search that the following default properties are in the file and as follow:

    curriculum.connector.input.file.name1=curriculum_data.txt
    curriculum.connector.input.file.name2=curriculum_item_data.txt
    curriculum.connector.input.file.name3=curriculum_req_data.txt
    curriculum.connector.input.file.name4=curriculum_parent_data.txt
    curriculum.connector.input.file.name5=curriculum_locale_data.txt
  3. If you notice the first 2 missing or with a different extension (like CSV for instance) please change it back to txt and save your changes.
  4. Then try to run the connector again

See Also

KBA 2593503 - Curriculum connector is not updating RETRAIN_PERIOD

Keywords

SAP, SF, Learning, LMS, SuccessFactors, connectors, curriculum, curricula, curriculum_item_data.txt, curriculum_data.txt, error code 1173, Record received for duplicate entity, REMOVE_FLAG , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions