2583952 - Curriculum Connector error 1173: Record received for duplicate entity

• Running the Curriculum Connector to remove the current curriculum-item association, the files are in UTF-8 encoding, the headers in use within the file are correct, however the association is not removed. 
• The run is throwing Error 1173: Record received for duplicate entity

SAP SuccessFactors Learning

There are 2 possible causes for such issues:

1. The incorrect input file is being used to update the curriculum-item association;
2. The connector mapping is missing some required configuration.

For cause #1:

1. Please verify that you are using the curriculum_item_data.txt file, and not the curriculum_data.txt

As per the connector workbook:

• Curriculum connector: This connector adds new curricula and updates to existing curricula.
• Curriculum item data connector: This part of the curriculum connector adds or removes items from a curriculum. It will not update any of the settings for an existing item.

 For cause #2:

1. Please navigate to Learning Administration > System Administration > Configuration > System Configuration > CONNECTORS >
2. Search for the following default properties are in the file and as follow:
   
   curriculum.connector.input.file.name1=curriculum_data.txt
   curriculum.connector.input.file.name2=curriculum_item_data.txt
   curriculum.connector.input.file.name3=curriculum_req_data.txt
   curriculum.connector.input.file.name4=curriculum_parent_data.txt
   curriculum.connector.input.file.name5=curriculum_locale_data.txt
   
   
3. If you notice the first 2 missing or with a different extension (like CSV for instance) please change it back to txt and save your changes >
4. Then try to run the connector again.

IMPORTANT: Learning connectors can import thousands of entities in the system, so we highly recommend that customers engage with our Professional Services organization or a certified Learning implementation partner before attempting to use connectors or any data import. Additionally, it's recommended to always test in a Stage/Preview tenant first.

• KBA 2593503 - Curriculum connector is not updating RETRAIN_PERIOD
• KBA 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]

SAP, SF, Learning, LMS, SuccessFactors, Connectors, Curriculum, Curricula, Curriculum_item_data.txt, Error 1173, Record received, duplicate entity, Curriculum association, UTF-8 encoding, properties, System, configuration, Curriculum_item association , KBA , LOD-SF-LMS-CON , Connectors , Problem